Shipping
Global
Region
Shipping Cost Free Shipping
Canada
C$61 below C$239
C$239 or above
Europe
€42 below €160
€160 or above
United Kingdom
£37 below £140
£140 or above
USA
$45 below $176
$176 or above
Hong Kong
HK$350 Below HK$500
HK$500 or above
*The shipping cost may vary due to fluctuations in the exchange rate. The provided cost is an estimated approximation.
| Region | Shipping Cost | Free Shipping |
|---|---|---|
| Canada | C$61 below C$239 | C$239 or above |
| Europe | €42 below €160 | €160 or above |
| United Kingdom | £37 below £140 | £140 or above |
| USA | $45 below $176 | $176 or above |
| Hong Kong | HK$350 Below HK$500 | HK$500 or above |
We work diligently to deliver your orders promptly and efficiently by partnering with trusted shipping carriers like DHL, UPS, FedEx, USPS, EMS, Aramex, and SF International. Our selection of the courier is based on various factors to ensure optimal shipping services. At present, the option to choose the courier is unavailable.
Occasionally, there may be delays in processing your order due to unforeseen circumstances, such as receiving items from our suppliers. However, rest assured that we are committed to shipping your order as soon as all items are ready.
To ensure a smooth delivery, please provide us with an accurate shipping address during checkout. If you need to make changes to your address after the package has been shipped, a shipping address change fee may apply. This fee will be determined upon delivery. If you notice any errors, please contact us immediately.
If, for any reason, the package is returned to our warehouse because you were unable to receive, refused to accept, or didn't pick it up, a penalty fee will be charged. This fee includes the original shipping cost, return shipping fee, and any applicable tariffs. The exact amount of the penalty fee varies by country and will be communicated to you individually.
Please note that customs duties, if applicable, are your responsibility upon receiving the products.
Hong Kong (Local)
Region
Delivery Method
Delivery charge
Hong Kong (Local) Jumppoint HK$1 - HK$499 = HK$ 28
HK$500 or more = Free Shipping Hong Kong (Local)
Jumppoint (Payment by Receiver)
Payment by Receiver
Hong Kong (Local)
SF Self-pickup (Convenience Store/EF Locker/Pickup Store) HK$1 - HK$499 = HK$ 36
HK$500 or more = Free Shipping
Hong Kong (Local)
SF Self-pickup (Payment by Receiver) (Convenience Store/EF Locker/Pickup Store)
Payment by Receiver
Hong Kong (Local)
S.F. Express
HK$1 - HK$499 = HK$ 36
HK$500 or more = Free Shipping
Hong Kong (Local)
S.F. Express (Payment by Receiver) Payment by Receiver
Chinese Mainland S.F. Express (Payment by Receiver) Direct delivery and no container transportation | (embargo: cosmetics/powder/liquid/food)
Payment by Receiver
Macau Region S.F. Express (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food)
Payment by Receiver
Taiwan Region S.F. Express (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food)
Payment by Receiver
International Region S.F. Express (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food)
Payment by Receiver
International Region
EMS (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food)
Payment by Receiver
| Region | Delivery Method | Delivery charge |
|---|---|---|
| Hong Kong (Local) | Jumppoint | HK$1 - HK$499 = HK$ 28 HK$500 or more = Free Shipping |
| Hong Kong (Local) | Jumppoint (Payment by Receiver) | Payment by Receiver |
| Hong Kong (Local) | SF Self-pickup (Convenience Store/EF Locker/Pickup Store) | HK$1 - HK$499 = HK$ 36 HK$500 or more = Free Shipping |
| Hong Kong (Local) | SF Self-pickup (Payment by Receiver) (Convenience Store/EF Locker/Pickup Store) | Payment by Receiver |
| Hong Kong (Local) | S.F. Express | HK$1 - HK$499 = HK$ 36 HK$500 or more = Free Shipping |
| Hong Kong (Local) | S.F. Express (Payment by Receiver) | Payment by Receiver |
| Chinese Mainland | S.F. Express (Payment by Receiver) Direct delivery and no container transportation | (embargo: cosmetics/powder/liquid/food) | Payment by Receiver |
| Macau Region | S.F. Express (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food) | Payment by Receiver |
| Taiwan Region | S.F. Express (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food) | Payment by Receiver |
| International Region | S.F. Express (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food) | Payment by Receiver |
| International Region | EMS (Payment by Receiver) | (embargo: cosmetics/powder/liquid/food) | Payment by Receiver |
1. Jumppoint
Tracking : https://tracking.jumppoint.io/
Shipping Fee:
| Region | Weight | Shipping Fee |
| Hong Kong/Kowloon/New Territories | small than 150cm, Below 1kg | $28 |
| Hong Kong/Kowloon/New Territories | small than 150cm, 2kg to 5kg | $32 |
$30 will be charged for first the kg, and $6 for every additional 0.5kg. No additional charges for delivering to residential or remote areas.
Under most circumstances, the order will arrive between 2 to 3 working days. SF Lockers are available all over Hong Kong. Overseas overseas delivery is available but excludes food and cosmetic.
Please refer to SF Express website https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_service_partner_address/ or check with us.
Search with tracking Number
https://htm.sf-express.com/hk/tc/index.html
Flow :
1. When the customer fills in the delivery information at the time of “check out”, please fill in the code (Example: 852M1006) of the authorized pick up store at “Add Comments About Your Order”. Fill in the full address of the Convenience Store at “Address”.
2. When the courier arrives at the authorized Convenience Store, SF Express will send SMS to the customer as pick up notification.
3. To pick up the goods, customer is required to present the SMS notification sent by SF Express as verification.
4. From the day receiving the SMS notification, recipients are required to pick up the goods from designated 7-11 or OK Convenience Stores within 3 days. SF Express will return the goods if they are not picked up. If customer needs to retrieve the courier, please contact SF Express Customer Service Hotline (852) 2730 0273 in order to re-schedule a collection date.
Mainland China / Macau Region/ Taiwan Region
SF Express: Delivery charge will be settled by customer upon delivery. For details, refer to the following link:
http://www.sf-express.com/hk/en/dynamic_function/price/
For all SF Express express parcel sent from Hong Kong to Mainland China and Taiwan, the following items are prohibited - cosmetics/powder goods/liquid/food.